Shipping
Shipping is from Lisbon, Portugal.
All orders with Portugal as their final destination, will be sent via registered post with CTT, www.ctt.pt
In the current situation, these orders take 3-5 working days to arrive
Should you require a faster service, drop us a line at: tara@zojora.com
All international orders will be sent with DHL EXPRESS
You can track your orders here: https://www.dhl.com/en/express/tracking.shtml
Please be aware that your delivery may also be subject to local custom charges, over which we have no control, and must be borne by you.
Once your order is mailed, we will send you an update with your tracking number via email.
Places of delivery
Delivery locations can be verified on the website.
Following the purchase order confirmation by zojora.com, delivery will take place at the address indicated by the client.
Orders will be processed within 2-3 working days once payment has been received.
Returns
At ZOJORA we do not have a refund policy.
However, your satisfaction is what is most important to us, so should you be sent a defective item, drop us a line at tara@zojora.com and together we will find a solution.