Help & support


Shipping is from Singapore. We ship with Singapore Post and DHL. All shipments heading to the USA will only be sent via DHL. For packages of more than 2kg heading to the USA please contact me at:  Please be aware that your delivery may also be subject to local custom charges, over which we have no control, and must be borne by you. Once your order is mailed, we will send you an update with your tracking number via email. All orders are trackable on Singapore Post and DHL E Commerce website

 Places of delivery

Delivery locations can be verified on the website.

Following the purchase order confirmation by, delivery will take place at the address indicated by the client.

Orders will be processed within 2 working days once payment has been received.


At ZOJORA we do not have a refund policy.

However, your satisfaction is what is most important to us, so should you be sent a defective item, drop us a line at and together we will find a solution.